Library Return | Kindle Case

1. Confirm Your Device Model (The Most Important Step)

Every IMCASE product is precisely designed for a specific device model.

Before choosing your Kindle case, make sure you know your exact model.

You can find your model information in:

• The back of your device
  
• Kindle settings → Device Info
  

One of the most common mix-ups we see from customers is between:

• Kindle 11th Gen (6")
  
• Kindle Paperwhite 11th Gen (6.8")
  

➡️ The easiest way to tell them apart is screen size.

If you’re buying a Kindle case as a gift, please double-check the model beforehand.

Or choose a safer option — purchase an IMCASE Gift Card, so the recipient can select the correct model themselves.

💡 Tip: Not sure which model you have?

Contact our customer support — we can help you confirm it within minutes.

2. Choose the Right Type: Understanding Features & Options

Once the device model is confirmed, you can pick the functional style that best fits your reading habits.

● Want a case with rear magnets?

Look for product options labeled “magnet”.

Example:

“Paperwhite 12th Gen / Colorsoft 2024 – with stand & magnet on the back”

Currently, rear-magnet versions are available for:

• Paperwhite 11th Gen (hand strap only)
  
• Paperwhite 12th Gen / Colorsoft 2024 (hand strap + built-in stand)
  

● Prefer the standard version?

If you select an option like:

“Paperwhite 12th Gen / Colorsoft 2024”

(with no extra description) — this means:

• Printed design on both sides
  
• No rear magnet
  
• No stand feature
  

● Want DIY freedom? Choose a Clear-Back Version

Look for options labeled “clear back”, such as:

“Paperwhite 12th Gen / Colorsoft 2024 – clear back”

This style includes:

• Printed front cover
  
• Transparent back (perfect for stickers or personal decorations)
  

Most models can be made in a clear-back version even if not shown on the website.

If you don’t see your device listed, contact us — we can confirm availability.

👉 Want the full guide?Read More

• Auto sleep/wake
• Protects from scratches
• Protects from all angles
• Provides front cover for screen protection
• Easy to snap on and off
• Does not block necessary ports
• Made of eco pu-leather and thin silicone
• Only Paperwhite 5/6/7th gen kindle case have the magnet inside the front cover
• Only Paperwhite 11th Gen 6.8" kindle case has the magnet back option

The model number is located on the back of the kindle.

❤ OPTION: Paperwhite 11th 6.8“
 This kindle was released on October 27, 2021

Year: 2021 AKA: Kindle Paperwhite 5

Model number (on the back cover): ‎M2L3EK/M2L4EK
6.8-inch LED, front-lit, USB-C port



❤ OPTION: Paperwhite SG 6.8“
 This kindle was released on November 10, 2021.
Year: 2021 AKA: Kindle Paperwhite 5 Signature Edition
 6.8“ LED, front-lit, USB-C port



❤ OPTION: Kindle Oasis 2 (CW24WI), released in 2017.
Kindle Oasis 3 (S81N40), released in 2019.

❤ OPTION: Paperwhite (PQ94WIF) 
AKA: All-new Kindle Paperwhite 10th Gen, Kindle Paperwhite 4

Year: 2018-2021
Model number (on the back cover): PQ94WIF
Size: 167 x 116 x 8.18 mm


❤ OPTION: Paperwhite (DP75SDI)
 Kindle Paperwhite 1/2/3 (7th Generation)
 Year: 2012 - 2017
 Model number (on the back cover): DP75SDI, EY21
Size: 169 x 117 x 10 mm



❤ OPTION: Kindle (J9G29R) 
AKA: All-new Kindle 10th Gen (built-in front light)

Year: 2019-2021
Model number (on the back cover):J9G29R 
Size: 160 x 113 x 8.7 mm



Shipping

We offer free worldwide standard shipping with no minimum purchase required.

All cases on our website are handmade and custom-produced, not pre-stocked items.

Please allow 3–5 business days for production after placing your order.

Production Process:

1. Order placed
   
2. Designer prepares the correct device template + selected artwork
   
3. Sent to production
   
4. Quality check and shipment

Estimated Delivery Time After Shipping (Standard Shipping):

• United States: 6–8 business days
  
• United Kingdom & Europe: 8–10 business days

For full details, please visit our Shipping Policy page.

Returns

You must contact us within 14 days of receiving your item (support@imcasefl.com) to request a return.

Returned items must be unused, undamaged, and in original condition.

Customized / Personalized products (with added text or selected artwork) are non-returnable, but you may contact us to request a special discount if needed.

If the item arrives damaged, defective, or incorrect, we will cover the return shipping cost.

If the return is due to personal preference, incorrect model selection, or any non-quality issue, the customer is responsible for the return shipping cost.

Exchanges

Please contact our support team. A dedicated representative will provide a tailored solution based on your situation.

Refunds

Once we receive and inspect the item, we will issue a refund to your original payment method within 3 business days.

For full details, please visit our Return Policy page.

If you have any questions, feel free to contact us at support@imcasefl.com — we reply within 24 hours on business days.